Mnemo Support
Need help with Mnemo: Notes & Memory? You’re in the right place.
Contact Us
If you have a question, found a bug, or have feedback, email us at:
[mnemomemory@proton.me]
We try to respond within a few days.
Frequently Asked Questions
Where are my notes stored? All your notes are stored locally on your device. They are never uploaded to a server, and we cannot see or access them.
I deleted the app — can I get my notes back? Unfortunately no. Since notes are stored only on your device, deleting the app removes them permanently. If you back up your device (e.g. via iCloud or iTunes/Finder backup), your notes may be restored along with the rest of your device data.
Does Mnemo require an internet connection? No. Mnemo works fully offline.
How do I report a bug or request a feature? Email us at the address above with a description of the issue or idea, and we’ll take a look.